The Need of CRM software

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Customer Relationship Management 

CRM is a Simple, Intuitive and Powerful tool, providing software solution which brings a host of capabilities together. It helps in managing company's interaction with its customers and in analysing their data. There are various useful CRM softwares available today in the market.

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CRM software helps to identify and categories leads, increase referrals from existing customers and improve products and services. CRM is collectively used to refer a combination of strategy & software.

Even though, CRM is quite essential for all type of organisations,there might be some key challenges that you may encounter while implementing it.

"Customer Satisfaction is the Key to Business Success"

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The challenges encountered during the implementation can be overcome by defining a clear set of objectives that are required to be achieved through CRM implementation. Employ a core CRM team that works with the company's stockholders, senior executives, customer support professionals and end users to understand their requirements.

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To ensure the success of CRM project implementation, first create a central repository accessible to all, which stores all the process definitions. Also, ensure that all business operations are mapped as it would help in managing CRM software in a better way.

Implementation of CRM software can help your business to increase sales efficiency, drive customer satisfaction, streamline business processes and identify and resolve bottleneck. 


Written By : Hina Hirani
Globaltech(I) Pvt. Ltd.
www.thegt.com

Applications of IoT

Applications of IoT

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              Internet of Things is a network in which all devices are connected and transfer of data occurs through Internet. The term "Things" stands for different hardware, software, data & service. 

            Each device in the network is uniquely identified by combination of embedded computing system and enables data exchange within internet Infrastructure. IoT is a combination of embedded system and internet. IoT is major revolution in this Digital World. 

 Here are major applications of IoT:

1. Home Automation & Consumer IoT Application.

2. Industrial IoT.

3. Tracking & Traffic control IoT.

4. Healthcare IoT.

1. Home Automation & Consumer IoT Application:

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Home Automation most popular and most searched Application of IoT and Smart Home is not so far from us. Some IoT Home Automation products are available in the market now through which you can Switch on/off Lights, AC, Fan etc. IoT devices can provide more security to your House. Some of the devices for the security are available in the market such as Smart lock, Smart Ring etc. Smart lock can open by your finger prints & Smart Ring has camera in it so whoever is on your door you can see them from anywhere and you can also talk with them. 


2. Industrial IoT:

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What if you could operate your machines in factory while you are not even in the nearby area? Seems good, Right? Not only operate but IoT with sensors can help you to maintain your machines, if temp. is higher than machines limit, humidity level etc etc. It can also manage quality control, security of your Factory, etc. Today, mobile tower 
management  systems are also   available in order to control the temperature and time settings in the cell tower in remote areas. 
It is definitely revolutionary and 
also reduces the manpower Requirement. 

3. Tacking & Traffic Control IoT:

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IoT Devices can Manage Traffic according to Vehicle density it will save our time. While GPS based
Vehicle Tracking IoT device provide security, Fuel Indication, Location, Over Speed Indications. Police Officers can easily track their officer availability in nearby location. Traffic Management become easy.
                               

4. Healthcare IoT: 

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Medical IoT application will help Doctors & Hospitals to monitor their Patients Condition. In future may be possible that patients will not require to visit doctor for check up. They will check their patients through IoT Devices, Measure BP, Heartbeats or may be more devices will rule the Healthcare System.

Written By: Riddhi Soni

                    GlobalTech (I) Pvt. Ltd.

                    www.thegt.com